Refund and Returns Policy for Black Beauty

Company Name: Black Beauty
Website: https://blackbeautybd.com

At Black Beauty, customer satisfaction is our top priority. We want you to be completely happy with your purchase. Please read our Refund and Returns Policy carefully to understand your rights and our procedures.

1. Return Eligibility
We accept returns only under the following conditions:

You received a damaged, defective, or wrong product.

The item must be unused, unopened, and in its original packaging.

You must report the issue within 48 hours of receiving the product.

2. Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return:

Used or opened cosmetics and skincare products

Products without original packaging

Items purchased during promotional or clearance sales (unless defective)

3. Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 7 working days.

Shipping costs are non-refundable.

4. Return Process
To initiate a return, please follow these steps:

Email us at [Insert Email] with your order number, reason for return, and photos (if applicable).

Our support team will review and confirm your return eligibility.

If approved, return the product to the address we provide.

Once received, we will process your refund or replacement.

5. Wrong Product or Order Not Received
If you receive the wrong product or your order doesn’t arrive:

Contact us within 72 hours of the expected delivery date.

We will either re-ship the correct item or issue a full refund after verification.

6. Contact Information
If you have any questions about your return or refund, feel free to reach out:

📧 Email: info@blackbeautybd.com
📞 Phone: 01722078353

Thank you for shopping with Black Beauty.
We value your trust and are committed to ensuring a safe and satisfactory experience.